QuickBooks – Problems with Internet Explorer 7

One of my client’s One Eighty Business Solutions, LLC, 180biz.com has forwarded to me his November 2006 newsletter. In addition to his consulting information he has included information regarding the effect of Internet Explorer 7 on the QuickBooks software family. Here is an excerpt ftom his Newsletter:

“There is an update from Microsoft for Internet Explorer 7. There is an issue with QuickBooks which is an issue for any of the following versions:

The following QuickBooks financial software products will work with Internet Explorer 7.

  • QuickBooks 2007 and QuickBooks Enterprise Solutions 7.0
  • QuickBooks 2006 and QuickBooks Enterprise Solutions 6.0 when updated to Release 8
  • QuickBooks 2005 in a future update. Please check www.QuickBooks.com/support/IE7 periodically for updates on a solution.
  • QuickBooks Online Edition
  • QuickBooks Point of Sale versions 4.0, 5.0 and 6.0

Note that unless otherwise noted, when we say “QuickBooks” we are talking about the Windows desktop versions of QuickBooks financial software, including Simple Start, Basic (last produced in 2005), Pro, and Premier. We also identify the corresponding version of Enterprise Solutions.

QuickBooks 2004 and prior versions will not function properly on Internet Explorer 7.

As your QuickBooks ProAdvisor®, I wanted you to know that Microsoft will soon be sending out an automatic update to Internet Explorer, replacing Internet Explorer 6 with Internet Explorer 7. This affects users of QuickBooks®: Simple Start, QuickBooks: Basic, QuickBooks: Pro, QuickBooks: Premier, and QuickBooks Enterprise Solutions.

I am recommending that you decline the Internet Explorer 7 upgrade if you are currently using any version of QuickBooks earlier than QuickBooks 2006 Release 8 or QuickBooks Enterprise Solutions 6, Release 8.

Intuit has posted more information for you at this link:


This approach will make sure that you are able to continue to use QuickBooks without any interruptions of the user experience.”


4 responses to “QuickBooks – Problems with Internet Explorer 7

  1. bogus – I’ve been using QB Pro 2004 with IE 7 since Beta 1 with NO problems.

  2. Confirmed – many clients with issues on QB 2004 and IE7. Also confirmed issues documented by Siebel and their web based aps.

  3. I have a customer using Quickbooks online and when the go to the support tab, everything freezes and it wont let you do anything, when I uninstalled IE7 , it would get a little further into the support but then just hang. I know it is a quickbooks problem, I just need to know how to fix it. Quickbooks keeps telling my customer its a computer problem, but I call BS, cause I have a fresh install on 3 computer and 2 laptops, and its the same problem with all of them. Its not a network issue because their servers have no limitations on the web.

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